If you’re worried about your financial circumstances, becoming homeless, or are sleeping rough during the COVID-19 pandemic, we’ve reproduced the relevant help section from Lambeth’s downloadable guide to benefits, housing and financial help.
We hope you find it useful:
Housing organisations
Housing Options
If you’re homeless or at risk of homelessness, call to speak with a Housing Options Adviser.
Opening times: Monday to Friday 9am to 5pm
T: 020 7926 4200
E: housingoptions@lambeth.gov.uk
Housing Support Team
The Housing Support Team provide advice and support to tenants of the local authority and those living in temporary accommodation. They have a payment
budget for those experiencing difficulties with their household income.
Opening times: Monday to Friday 9am to 5pm
T: 020 7926 6399
E: Welfaresolutions@lambeth.gov.uk
The Tenancy Sustainment and Support Service
The Tenancy Sustainment and Support Service provide advice and support to tenants of the private rented sector. They also have a payment budget for those experiencing difficulties with their household incomes.
Opening times: Monday to Friday 9am to 5pm
T: 020 7926 0020
E: TSTenquiries@lambeth.gov.uk
Street Link London
If you’re over 18 and sleeping rough or see someone who is, report their location here. This will be sent to the correct, independent local homelessness outreach team, so they can locate the individual and connect
them with support services. If you think the person you’re concerned about is in immediate danger or needs urgent care, please call 999.
W: streetlink.london
Advice Services
Citizen’s Advice Merton and Lambeth, Brixton Advice Centre and Centre 70 provide free independent, confidential, impartial advice about debt, money and welfare benefits (including a benefit check). All services are providing telephone and online support for Lambeth residents.
Brixton Advice Centre
Opening times: Monday to Thursday 10am to 3pm
T: 020 7095 5908
www.brixtonadvice.org.uk/contact
Centre 70
Opening times: Monday to Friday between 10am to 1pm or 2pm to 4pm
T:020 8670 0070
E: enquiries@centre70.org.uk
www.centre70.org.uk
Citizen’s Advice Bureau Merton and Lambeth
Opening times: Monday to Friday, 10am to 4pm
T: 0344 488 9625
E: appointments@caml.org.uk
www.caml.org.uk
Other support organisations
Every Pound Counts
Every Pound Counts provide advice about benefit entitlements and how to access them, as well as support with benefit appeals. They’re particularly focused on helping Lambeth residents who have a serious long-term
health condition or disability.
Opening times: Tuesday and Thursday, 1pm to 4pm
T: 020 7926 5555
E: EveryPoundCounts@lambeth.gov.uk
Indoamerican Refugee and Migrant Organization (IRMO)
Free legal advice and support for Latin American communities. Providing
information and remote appointments for welfare and COVID-19 support.
T: 020 7733 9977 / 074 2266 7327
Turn2us
Turn2us has an online benefits calculator, grant finder and other tools to
help you find financial support.
Opening times: Monday to Friday, 10am to 4pm
T: 0808 802 2000
www.turn2us.org.uk
Useful information and links
Financial help from the council
If you’re claiming benefits or experiencing financial hardship, there are some extra ways that the council may be able to help:
- The Emergency Support Scheme can provide assistance with food, fuel, furniture and white goods for households facing a crisis or emergency.
- Discretionary Housing Payments can help make up rent payments where benefit payments do not cover the full cost.
- Council Tax Support can help reduce Council Tax bills for people on low incomes.
- Discretionary Council Tax Support Hardship Payment scheme for those experiencing particular financial hardship.
www.lambeth.gov.uk/coronavirus-financial-help
Universal Credit
For up-to-date information on coronavirus and claiming benefits from the JobcentrePlus, including changes to appointments and assessments and claiming Universal Credit.
understandinguniversalcredit.gov.uk/coronavirus
Meeting your energy costs: emergency help for pre-pay customers
If you can’t get out to top up, or your emergency credit has run out, contact your energy supplier for help.
Information about protection for tenants and landlords
The government has put together package of measures to protect renters affected by coronavirus (COVID-19).
www.gov.uk/guidance/government-support-available-for-landlords-and-renters
Brixton and coronavirus: get help and get involved:
View our comprehensive listing of Brixton and Lambeth mutual aid groups, WhatsApp groups and other support networks:
Brixton and coronavirus: mutual help resources, information and discussion.
Join in the forum chat about Lambeth and coronavirus
- Brixton and coronavirus: help, news, discussion (over 360 posts)
Get help
- Lambeth & Coronavirus: full listing of local WhatsApp support groups
- In Lambeth and experiencing domestic abuse? Confidential help is available
- Support available to you or vulnerable people in Lambeth
- Information on employment and benefits
- Find out how you can stay safe and help the community.
- Support available to you or vulnerable people
- Information page for businesses in Lambeth
- Lambeth Council Coronavirus page
More information
- What are the reasonable excuses to leave your home during the coronavirus lockdown?
- Coronavirus: full details about what shops and businesses can stay open
- Coronavirus: full details about the new rules on staying at home and away from others
- Find the latest information and advice about coronavirus on the NHS website
- Government Coronavirus (COVID-19) site
- Local businesses still operating and delivering during the COVID-19 lockdown
Join in with the online discussion
Although social media can be very effective in times of crisis, it can also spread dangerous and confusing misinformation. There’s some particularly well informed discussion taking place on the dedicated Coronavirus (COVID-19 forum on urban75.
- Coronavirus in the UK – news, lockdown and discussion (over 8,000 posts)
- Sensible information and advice about Coronavirus (COVID-19)
- Coronavirus – breaking news, discussion, stats, updates and more
Lambeth parks and coronavirus
- Lambeth: You can now ONLY use Brockwell Park for a ‘walk or run’ – or face a fine
- Lambeth Council tapes off park benches during the coronavirus crisis, April 2020
- Lambeth keeps up the pressure for people not to sunbathe, picnic or BBQ in parks
- Opinion: ’12 sensible reasons to keep parks open during the Covid-19 crisis’
- Opinion: Was Lambeth right to close Brockwell Park on Sun 5th April?
- Lambeth issues update asking residents to ‘Help Us To Keep Your Park Open’
- Lambeth Council reminds park users – ‘No BBQs or Picnics in our Parks’
- Help keep London’s Parks and Green Spaces open by following the coronavirus guidance
- Lambeth park runners urged to respect social distancing and run on the grass
- Lambeth: keep your dogs on leads in the park, and joggers will be fined £150 for spitting
- Opinion: Was Lambeth right to close Brockwell Park today (Sun 5th April)?
- Brockwell Park chat (over 600 posts)